TERMS OF SERVICE

Effective Date: 13 May 2026

Welcome to The Elephant Days. These Terms of Service (“Terms”) govern your use of our website, www.theelephantdays.com, and the purchase of products from our online store.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. ABOUT US

The Elephant Days is a lifestyle and apparel brand based in Chennai, Tamil Nadu, India.

Business Name: The Elephant Days

Registered Address:
THE ELEPHANT DAYS
Aishwaryam Apartments, No.8D, Flat No.S1,
2nd Floor, Chennai, Tamil Nadu 600076, India

GSTIN: 33AAXFT3532B1Z8

Website: www.theelephantdays.com

Email: theelephantdays@gmail.com

2. ELIGIBILITY TO USE OUR WEBSITE

By using this website, you confirm that:

You are at least 18 years of age or have the consent of a parent or guardian.
You are legally capable of entering into binding agreements.
The information you provide is accurate and complete.

3. PRODUCTS AND AVAILABILITY

We strive to display product descriptions, images, colors, and pricing as accurately as possible.

However:

Actual colors may vary depending on your device screen settings.
Handcrafted and hand-embroidered products may have slight variations.
Product availability is subject to change without notice.
We reserve the right to discontinue products at any time.

4. HANDCRAFTED PRODUCT DISCLAIMER

Many of our garments feature hand embroidery, artisan craftsmanship, and natural fabrics.

Minor variations in:

Embroidery
Stitching
Fabric texture
Color tones
Placement of handcrafted details

are natural characteristics of handmade products and are not considered defects.

These variations contribute to the uniqueness of each piece and do not qualify for return, exchange, or refund.

5. PRICING

All prices displayed on the website are listed in the applicable currency shown at checkout.

Prices may change without prior notice.

The Elephant Days reserves the right to correct pricing errors at any time, including after an order has been placed.

If a pricing error affects your order, we will contact you before processing the order.

6. PAYMENT

We accept payments through secure third-party payment providers.

By placing an order, you confirm that:

You are authorized to use the payment method provided.
Payment information supplied is accurate.
Funds are available for the transaction.

We do not store complete credit card or debit card information on our servers.

7. ORDER ACCEPTANCE

Receipt of an order confirmation email does not constitute acceptance of your order.

We reserve the right to:

Refuse or cancel orders
Limit quantities purchased
Reject suspicious or fraudulent transactions
Cancel orders affected by inventory or pricing errors

If an order is cancelled after payment has been received, a full refund will be issued.

8. SHIPPING

Shipping timelines are estimates only.

The Elephant Days is not responsible for delays caused by:

Courier partners
Customs clearance
Weather disruptions
Public holidays
Events beyond our reasonable control

Customers are responsible for ensuring that shipping information is accurate.

9. INTERNATIONAL ORDERS

Customers outside India may be required to pay:

Customs duties
Import taxes
VAT
Brokerage fees
Other local charges

These charges are the responsibility of the customer unless otherwise stated.

The Elephant Days is not responsible for customs delays or additional import charges imposed by local authorities.

10. RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

By placing an order, you agree to the terms of our Return & Refund Policy available on our website.

11. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

Logos
Brand names
Product designs
Artwork
Illustrations
Photography
Graphics
Website content

is the property of The Elephant Days and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. PROHIBITED USES

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to systems or data.
Interfere with website functionality.
Distribute malware or harmful code.
Use our content without permission.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Elephant Days shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the website
Purchase or use of products
Delayed deliveries
Service interruptions

Our maximum liability shall not exceed the amount paid by the customer for the product in question.

14. DISCLAIMER OF WARRANTIES

Products and services are provided on an “as available” and “as is” basis.

We make no guarantees that:

The website will operate without interruption.
The website will be error-free.
Products will meet every individual expectation.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

15. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

16. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the revised Terms.

17. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

18. CONTACT US

For questions regarding these Terms, please contact:

The Elephant Days

Website: www.theelephantdays.com

Email: theelephantdays@gmail.com

Registered Address:
THE ELEPHANT DAYS
Aishwaryam Apartments, No.8D, Flat No.S1,
2nd Floor, Chennai, Tamil Nadu 600076, India