SHIPPING POLICY

Effective Date: 13 May 2026

At The Elephant Days, we are committed to delivering your order safely and efficiently. Please review the following shipping information before placing your order.

Order Processing

All orders are processed within 2–5 business days after payment confirmation.

Orders are not processed or shipped on Sundays, public holidays, or during unforeseen operational disruptions.

During product launches, seasonal promotions, or peak shopping periods, processing times may be slightly longer.

Shipping Destinations

We currently ship across:

India
United States
Selected international destinations

If your country is unavailable at checkout, please contact us at theelephantdays@gmail.com.

Estimated Delivery Timelines

India

Estimated delivery: 3–7 business days after dispatch.

United States

Estimated delivery: 7–15 business days after dispatch.

Other International Destinations

Estimated delivery: 8–18 business days after dispatch, depending on destination country and customs clearance procedures.

Delivery timelines are estimates and are not guaranteed.

Shipping Charges

Shipping charges are calculated during checkout based on:

Delivery location
Package weight
Shipping method selected

At present, The Elephant Days does not offer a free shipping threshold.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take up to 24–48 hours to become active after dispatch.

Customs, Duties & Taxes

International orders may be subject to:

Customs duties
Import taxes
VAT
Brokerage fees
Other government-imposed charges

These charges are the responsibility of the customer and are not included in product prices or shipping charges unless explicitly stated.

The Elephant Days is not responsible for customs delays or additional charges imposed by local authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

The Elephant Days is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided during checkout.

Additional shipping charges may apply for reshipment of returned packages.

Delivery Delays

While we work closely with our logistics partners, delivery delays may occur due to:

Customs inspections
Weather conditions
Public holidays
Transportation disruptions
Carrier delays
Events beyond our reasonable control

The Elephant Days shall not be liable for delays caused by third-party shipping providers.

Lost or Damaged Shipments

If your package appears lost, damaged, or significantly delayed, please contact us at theelephantdays@gmail.com within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and resolve the issue.

Contact Us

The Elephant Days

Website: www.theelephantdays.com

Email: theelephantdays@gmail.com

Registered Address:
THE ELEPHANT DAYS
Aishwaryam Apartments, No.8D, Flat No.S1,
2nd Floor, Chennai, Tamil Nadu 600076, India