CANCELLATION POLICY

Effective Date: 13 May 2026

At The Elephant Days, we understand that plans can change. Please review our cancellation policy before placing your order.

Order Cancellation

Orders may be cancelled only before they have been processed and dispatched from our warehouse.

If you wish to cancel your order, please contact us as soon as possible at theelephantdays@gmail.com with your order number.

While we will make every effort to accommodate cancellation requests, we cannot guarantee cancellation once order processing has begun.

Once an order has been dispatched, it cannot be cancelled.

If you no longer wish to keep the product after delivery, you may request a return in accordance with our Return & Refund Policy.

Orders for customized, personalized, or made-to-order products cannot be cancelled once production has commenced.

Such orders are considered final sale unless the product arrives damaged or defective.

If your cancellation request is approved before dispatch:

A full refund will be issued to the original payment method.
Refunds are generally processed within 5–10 business days, depending on your bank or payment provider.

You will receive an email confirmation once the refund has been initiated.

In rare circumstances, The Elephant Days may cancel an order due to:

If we cancel your order, you will be notified promptly and a full refund will be issued.

Cancellation requests for international orders are subject to the same conditions outlined above.

Once an international shipment has been dispatched, it cannot be cancelled and must follow the Return & Refund Policy where applicable.

For cancellation requests or questions regarding your order, please contact:

The Elephant Days

Website: www.theelephantdays.com

Registered Address
THE ELEPHANT DAYS
Aishwaryam Apartments,
No.8D, Flat No.S1, 2nd Floor,
Chennai, Tamil Nadu 600076,
India